Mateus Studios
Studio Policies

boudoir image of woman wearing off shoulder sweater hugging knee


Cancellations


Deposits are non-refundable within 4 weeks of your photoshoot date, in the event that you must cancel your portrait experience your deposit fee will be forfeited. They hold 2 dates on our calendar and we secure a team for all our clients (makeup artist, assistants, cleaners, etc.) that we are still required to pay if our clients decide to cancel.

If you decide to cancel your photoshoot with more than 4 weeks notice and your wardrobe consultation hasn’t taken place, you will be refunded any prepayments you have made towards your portraits minus a $500 admin fee.

*Emergency situations will be reviewed on a case by case base.

Plus size boudoir photo of a woman leaning holding flowers


Reschedules


If you need to reschedule your wardrobe consultation or photoshoot date a $200 fee will be required to book a new date.

If you need to reschedule a second time, the full session fee will be required to book a new date. Any credit included from your previous payments will be carried over.

*Emergency situations will be reviewed on a case by case base.